What This Article Helps You Do
This article provides step-by-step guidance on connecting, managing and disconnecting your Dropbox account in LawY. A connected storage solution is required to access Matter folders and enable Matter AI Chats
When connecting a storage solution, the way Matters are organized in LawY reflects your existing folder structure in that storage solution. For guidance on how to best structure your folders for Matter management, see the Best Practices for Organising Folders for LawY article
Before you Begin
Ensure you have access to the Dropbox account containing your Matter folders you wish to connect.
Ensure you have sufficient access to the Dropbox account to view the Matter folders that you want LawY to access.
If your organisation manages your Dropbox permissions centrally, verify that sharing and any security settings allow LawY to see those folders.
If you are unsure about your access level or encounter missing folders, consult your IT administrator or document storage administrator before proceeding.
1. Connect Dropbox During Onboarding
When you first start LawY, connecting a storage solution is required to access Matter folders and enable Matter AI Chats. Follow these steps to connect your Dropbox:
Click "Connect" on the startup screen to begin linking your Dropbox account.
Click "Continue" when prompted to log in to your Dropbox account to authorize LawY to access your folders.
Note: Once you click Connect to begin, you will be redirected to a new window to complete the sign-in and authorisation process. Each provider handles authentication independently.
Enter your email account and click "Next"
Enter your password and complete any additional authentication steps required by Dropbox. (This is a Dropbox process, not handled by LawY).
Important: At this stage, you are only connecting your storage solution to LawY. You will not be selecting matters yet. This will be completed in a later step during the onboarding process.
Once the connection is successfully completed, you will be returned to LawY. From here, click Next to continue to the next step in the onboarding process.
2. Select Your Firm Matter
After connecting your Dropbox, you'll be taken to the Select your firm matter step. Here, LawY displays the folders from your connected drive, allowing you to select your first Matter folder (Just one folder). This initial selection helps LawY understand your folder structure and start configuring your workspace.
Note: If for any reason you haven't connected your storage solution, you can always access it later by navigating to your Profile icon (top left) → Account Settings → Admin.
2. Import Matters Setup
After connecting your Dropbox, you can select the folders containing your matters to make them available in LawY. Both My Files and Shared Files are available options. Either can be used depending on where your matter folders are stored.
In the Import matters pop-up screen, there are two folder categories: My Files and Shared Files
My Files: Folders that belong to your account
Shared Files: Folders shared with you by others
Click the checkbox next to the folder(s) you wish to import.
Selected folders will appear at the bottom left of the pop-up screen.
Once you have selected all desired folders, click "Next" on the right side of the screen to proceed.
Once the connection is successful, a confirmation message will appear in the bottom right corner of the screen
You will be typically taken back to the Home Page, where your Matters will begin loading in the Matter List on the left side of the screen
Note: Occasionally, you may not be redirected automatically, in that case, navigate back to the Home Page manually to view your Matters.
3. Access or Manage Dropbox Later
Once your Dropbox is connected, you can Manage or Disconnect your Dropbox at any time:
Click the Profile Icon in the top-right corner of LawY
Select Account Settings
Click Admin
Click Manage to select or deselect Matter folders. This opens the Import matters pop up screen.
Click Disconnect to remove the linked Dropbox folder. You'll receive a warning message to confirm before disconnecting.
Important: Disconnecting a folder will disable Matter AI Chats for the Matters in that folder.
Troubleshooting and FAQs
Q: Can I connect both OneDrive and Dropbox at the same time?
A: No, LawY currently supports connecting only one storage service at a time. You can choose either OneDrive or Dropbox, but not both simultaneously.
Q: Can I connect multiple Dropbox accounts?
A: No, currently LawY only supports connecting a single Dropbox account at a time
Q: What happens if I disconnect my Dropbox folder?
A: Disconnecting will remove access to all Matters in that folder. Any ongoing Matter AI Chats associated with the disconnected folder will no longer be available.
Q: I accidentally disconnected my Dropbox folder. Can I reconnect it?
A: Yes. Navigate to the Profile icon on the top left → Account Settings → Admin → Connected Apps, then click “Connect” to link your Dropbox again.
Q: How are Matters organized in LawY?
A: Matters are displayed based on your existing folder structure in Dropbox. For guidance on optimal folder setup, see the Best Practices for Organising Folders for LawY article