Cost of additional staff licences
Each additional staff member costs AU$39 per licence, per month.
Once a user accepts the invite, their licence becomes active and will be included in your subscription.
When will I be charged?
Adding a user does not charge your card immediately.
Instead, a pro-rated charge for the remainder of the current billing period will be calculated and added to your next invoice.
This means you will see the charge on your next billing statement, rather than being charged at the time the user is added.
What is a pro-rated charge?
A pro-rated charge means you only pay for the portion of time the additional user is active during the current billing cycle.
For example:
If your billing cycle runs from 1–30 June
And you add a new user on 15 June
You will only be charged for 15–30 June on your next invoice.
What happens in the next billing cycle?
From the next billing cycle onward, the additional user will be included in your regular monthly subscription total at AU$39 per month.
What will my invoice look like?
Your next invoice will include:
Your regular subscription charges
The pro-rated charge for the newly added user
A sample invoice is available to help demonstrate how this appears.
Need help?
If you would like assistance reviewing your invoice or understanding the charges, our team is happy to help.
Please contact support and we can walk you through an example.